Frequently Asked Questions

Frequently Asked Questions

 

1. How long does shipping take?

   Orders are processed within 1–3 business days. Delivery typically takes 5–10 business days within India.

2. Do you offer free shipping?

   Yes. We offer free shipping across India on orders above ₹999.

3. How can I track my order?

   Once your order is shipped, you will receive a tracking number by email. You can use that number on our Track Order page.

4. What payment methods do you accept?

   We accept UPI, debit cards, credit cards, net banking, and Cash on Delivery.

5. Can I return a product?

   Yes. Returns are accepted within 7 days of delivery. The item must be unused and in original packaging.

6. How can I contact customer support?

   You can contact us anytime at support@primekarts.co.