Refund policy

Return & Refund Policy

At PrimeKarts, we want you to be satisfied with your purchase.

Return Window

Customers may request a return within 14 days of receiving their order.

Return Eligibility

To qualify for a return, the item must be unused, in the same condition as received, and in its original packaging.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged or incorrect.

Refunds

Once the returned item is received and inspected, we will notify you of the refund status. Approved refunds will be processed to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos so we can arrange a replacement or refund.

Contact

For return requests or assistance, please contact us at support@primekarts.co.in